Malmaison Newcastle | City stay in Newcastle upon Tyne | Book Now

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Key details

About the Hotel

Quayside, Newcastle upon Tyne, United Kingdom, NE1 3DX

Next to The Quayside

Great

8.7

8.9

/10

4.4

4.5

Loved by Malmaison Newcastle guests

River view room
Helpful staff
Delicious breakfast
Lovely cocktails

"So convenient with the best view of the Millenium bridge and Baltic Flour Mill"

Anne from United Kingdom

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"Our room had a spectacular view of the millennium bridge over the river Tyne which was even more spectacular at night lit up."

Harribo from United Kingdom

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"It's in a great location in quayside - beautiful views of the river and millennial bridge, and it's an easy walk to both restaurants and cool landmarks"

Catherine

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Accommodations

Malmaison Newcastle comprises 122 stylishly designed rooms and suites, each equipped with luxury amenities. Guests can enjoy power showers, plush beds, and stunning views of the iconic Millennium Bridge from select rooms. The Ark Royal Signature Suite stands out with a super king bed, twin baths, and spacious lounge area.

Dining Options

Chez Mal Brasserie & Bar serves a mix of British and French-inspired dishes crafted with seasonal ingredients. The Prix Fixe menu, offering two courses for £20, provides guests with both value and culinary innovation. The bar features a range of hand-selected craft beers and creative cocktails, contributing to a lively evening atmosphere.

Wellness Facilities

The hotel's spa offers a variety of refreshing treatments and packages, designed to help guests relax and unwind. Spa day and break options allow for either quick getaways or extended pampering. Visitors can benefit from calming therapies in a tranquil setting.

Meetings and Events

Malmaison Newcastle offers versatile meeting spaces, accommodating events up to 80 guests. The rock 'n' roll Château Lounge serves as a unique reception space for informal gatherings. Meeting rooms come equipped with advanced presentation technology, ensuring seamless business functions.

Location and Attractions

Located on the edge of Newcastle city centre, the hotel is within walking distance of popular shopping and entertainment areas. The scenic views of the River Tyne and Millennium Bridge add to its attractive location. Easy access to public transport, including Manors train station, enhances convenience for travelers.

Highlights

Location: On the banks of the River Tyne

Rooms: 122 stylishly designed rooms

Dining: Chez Mal Brasserie & Bar with seasonal menus

Wellness: City centre spa with various treatments

Meetings: Chateau Lounge for receptions and events

Must-do experiences

Stroll along the Quayside at sunset for stunning views.
Try the stottie cake filled with pease pudding at the Market.
Visit the BALTIC Centre for contemporary art on the quayside.
Explore the hidden gem of Ouseburn for live music and pubs.
Don't miss the life-sized Hadrian's Wall replica at the Roman Fort.

Location: Perfect

9.4/10Review score

See hotel location on map

Guest Emotional Experience

Shine on SocialsBridge views

“Our room had a spectacular view of the millennium bridge over the river Tyne which was even more spectacular at night lit up.”

Harribo from United Kingdom

Perfect for Finding FriendsFriendly vibes

“All the staff we encountered are really friendly and helpful, there was no issue arranging us a taxi for us later that evening.”

All A Muddle from United Kingdom

Quiet Nights for Busy DaysSilent nights

“No traffic noise in rooms.”

Vanessa

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Choose the Room

From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.

Standard Double Room

2 persons

195 sq. feet

1 King-size bed

Shower

Heating

room details

Standard Double Double

2 persons

270 sq. feet

2 Double beds

Shower

Heating

room details

Club Deluxe River View

2 persons

270 sq. feet

1 King-size bed

River view

Shower

Coffee machine

room details

Club Deluxe

2 persons

220 sq. feet

1 King-size bed

Shower

Coffee machine

room details

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Check Dates & Room Rates

See what's available for your travel dates

Amenities

Thoughtfully designed amenities for a comfortable & memorable stay

Facilities: Great

8.8/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Allergy-free rooms
Lift
Currency exchange
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle

Services

Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink

Dining

Restaurant
Bar/ Lounge area
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's menu

Spa & Leisure

Spa & wellness centre
Back massage
Head massage
Full body massage

Room features

Air conditioning
Heating
Sitting area
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

Malmaison Newcastle offers a captivating selection of dining experiences, from exquisite British and European fare to delightful cocktails, all infused with local charm. Whether it's breakfast, dinner, or a cozy high tea, guests can indulge in each moment within stylish and modern settings.

Malmaison Bar and Grill

British and European cuisine

Ambiance

A smart and stylish setting perfect for casual gatherings or elegant evenings

Key Offerings

Savour classic dishes like the Mal Burger, alongside seasonal light bites and a variety of indulgent classic cocktails.

Reservation

Recommended due to popularity.

Breakfast, Dinner, High Tea; specific hours vary.

Chez Mal

British and French-inspired dishes

Ambiance

Vibrant space that fosters mingling among guests, creating an electric atmosphere

Key Offerings

Enjoy signature items such as buffalo chicken wings and fish finger wraps, alongside traditional Sunday Lunch classics like roast grass-fed sirloin.

Reservation

Not required but advisable during peak times.

All Day Menu available during lunch and evening; specific hours vary.

Malmaison Newcastle Location

Quayside, Newcastle upon Tyne, United Kingdom, NE1 3DX

Map view

Quayside, Newcastle upon Tyne, United Kingdom, NE1 3DX

City landmarks

Bridge

Gateshead Millenium Bridge

3300 ft

Night club

Newcastle Castle

2700 ft

Bridge

The Tyne Bridge

3100 ft

Gallery

The Biscuit Factory

3000 ft

Museum

The Great North Museum

1.1 mi

Museum

Life Science Centre

5300 ft

Bridge

High Level Bridge

2200 ft

Museum

Victoria Tunnel

3000 ft

Museum

Discovery Museum

1.1 mi

Church

Saint Nicholas Cathedral

2700 ft

Market

Grainger Market

3700 ft

Landmark

Newcastle Cathedral

2700 ft

Cinema

Tyneside Cinema

2300 ft

Landmark

Grainger Town

3800 ft

Square

The Blue Carpet

3000 ft

Landmark

Historic England

2100 ft

Mall

Eldon Square

4200 ft

Monument

Grey's Monument

3700 ft

Landmark

Grey Street

2600 ft

Gallery

Laing Art Gallery

3100 ft

Stadium

St James' Park

1.1 mi

Church

Cathedral Church of St Mary

4700 ft

Museum

Seven Stories

3000 ft

Shopping Area

Central Arcade Newcastle

3800 ft

Nearby

Market

The Quayside

1300 ft

Gallery

Baltic Centre for Contemporary Art

1500 ft

Museum

Holy Jesus Hospital

1600 ft

Bridge

Swing Bridge

2000 ft

Museum

St Mary's Heritage Centre

1600 ft

Gallery

Side Photographic Gallery

1800 ft

Restaurants

Pitcher & Piano

700 ft

108 Quayside

Aneesa's Buffet Restaurant

600 ft

Forster Street The Quayside

Tomahawk Steakhouse Newcastle

600 ft

95 Quayside

BALTIC Kitchen

900 ft

Gateshead Quays South Shore Road

The Broad Chare

1000 ft

25 Broad Chare Quayside

Dadyal Asian Restaurant

1500 ft

2 - 4 Howard Street Ne1 2az

Piccolinos

1400 ft

Stockbridge House Stockbridge Trinity Gardens

St Vincent

1100 ft

29 Broad Chare

Sabatini

1500 ft

25 King Street Newcastle-on-Tyne

Explore Newcastle upon Tyne

Local Experiences

Gateshead Millennium Bridge

13 minutes' walk

Iconic pedestrian and cyclist tilting bridge, celebrated for its unique design and stunning views over the River Tyne.

Newcastle Castle

10 minutes' walk

Historic castle complex showcasing Newcastle's medieval past, featuring exhibitions and scenic perspectives over the city.

The Biscuit Factory

11 minutes' walk

Contemporary art gallery and artisan craft shop housed in a former biscuit factory, known for its diverse exhibitions and local artists.

The Tyne Bridge

12 minutes' walk

Iconic symbol of Newcastle, offering picturesque views and a historic connection between Newcastle and Gateshead.

Jesmond Dene Park

25 minutes' walk

Picturesque park featuring woodlands, a petting zoo, and tranquil riverside trails, ideal for family outings or leisurely strolls.

Whickham Thorns Outdoor Activity Centre

11 minutes' drive

Adventure center offering outdoor activities like climbing and cycling, perfect for thrill-seekers and groups looking for excitement.

Yoga at The Yoga Room

15 minutes' walk

Relaxing yoga sessions catered for all levels, promoting well-being and mindfulness in a welcoming and inspiring environment.

Pitcher & Piano

3 minutes' walk

Stylish bar and restaurant housed in a former church, offering British classics with a modern twist and an inviting atmosphere.

Tomahawk Steakhouse Newcastle

2 minutes' walk

Steakhouse specializing in prime cuts, featuring a relaxed ambiance and a range of delicious sides, perfect for meat lovers.

BALTIC Kitchen

4 minutes' walk

Laid-back dining experience showcasing seasonal dishes inspired by local ingredients, with stunning Quayside views.

Aneesa's Buffet Restaurant

3 minutes' walk

Vibrant buffet offering a range of Indian dishes, perfect for groups, with plenty of vegetarian and vegan options available.

Tyneside Cinema

9 minutes' walk

Independent cinema featuring a mix of mainstream and arthouse films, known for its charming café and unique events throughout the week.

The Sage Gateshead

9 minutes' drive

Renowned venue for live music and performances, hosting a variety of genres and featuring stunning architecture by the river.

Ouseburn Farm

25 minutes' walk

Family-friendly venue combining an urban farm and café, providing interactive experiences with animals and local produce events.

Getting around

City Centre

Newcastle upon Tyne11 min · 3000 ft

Airports

Newcastle (NCL)19 min · 7.7 mi

Durham Tees Valley (MME)97 min · 39.9 mi

Train

Manors Railway Station5 min · 1400 ft

Bus

Bus stop14 min · 3700 ft

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 11 am

Guest Parking

Public parking is possible at a location nearby at GBP 10 per day.

Internet

Wireless internet is available in for free.

Breakfast

The hotel offers a full breakfast at the price of GBP23 per person per day.

Children & extra beds

There are no extra beds provided in a room.

Pets

Pets are allowed on request.

Languages

English, German, Italian, Polish, Bulgarian

Number of rooms:

112

Guest Ratings & Reviews

Real Guest Experiences & Ratings

Review summary

Based on recent reviews

Malmaison Newcastle is appreciated for its location on the Quayside, with some rooms offering a bridge view. Guests often highlight the spacious rooms, some even featuring double baths with views and separate living areas, such as the Ark Royal room. The breakfast, featuring a selection of quality items, generally receives positive feedback, though some have noted the bar prices as being quite high. Convenient parking is available across the street, making it easy to explore the city center.

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Review score

Based on 2249 verified reviews

8.6/10

Great

88%

Recommend

Location

9.4/10

Comfort

9.2/10

Paid Wi-Fi

7.6/10

Breakfast

8.0/10

Pros

Comfortable room

Helpful staff

River views

Excellent food

Cons

Limited storage

Bright AC control

based on 4140 reviews

4.5/5

Penelope from Greece

Single

club deluxe

3 nights in November 2025

Reviewed:January 31, 2026

6/10

underwhelming stay, sadly

convenient locationdated roomexternal noise

the location suited my needs quite well for getting around the city.

my room felt quite dated, and a refresh is definitely needed. also, i had an issue with noise from a nearby bar late into the night, this made it difficult to sleep well. the combination of dated rooms and external noise impacted my stay negatively.

0 Helpful

Grace from United Kingdom

Club Deluxe River View

3 nights in November 2025

Reviewed:December 24, 2025

9.0/10

Detailed Stay Insights

easy accessriver viewspacious room

The location provides easy access to the city center. I had a great view of the river from my room. My room was spacious. The hotel offered nice cocktails, a great end to my days.

The bar staff seemed to need additional customer service training to improve guest interactions.

Facilities

9/10

The hotel provides convenient access to the Tyne river area. The hotel includes a bar that offers a variety of beverages. The location is in a vibrant part of the city center.

Dining

8/10

Breakfast includes tasty pastries and good coffee. I found sitting in the window overlooking the Quayside to be a nice experience. The breakfast offers the chance to watch the world go by.

Service

9/10

The reception staff were polite and helpful during my check in process. A welcome drink was provided during check in. The staff were attentive during breakfast.

Rooms

9/10

The room had a coffee machine. The room decor provided a specific aesthetic. The hotel has rooms with views of the Millennium Bridge.

Location

10/10

The hotel is in the heart of the city. It is located directly on the Tyne. It provides good access to many local attractions.

0 Helpful

Grace from United Kingdom

Standard Double Room

3 nights in October 2025

Reviewed:October 25, 2025

6/10

early closurehigh prices

the bar closed quite early, and i felt it limited my evening. i also noticed the bar prices were quite high. a complimentary drink for skipping room cleaning is nice, but its value didn't really cover a standard spirit and mixer. overall, i was a little disappointed with the bar experience.

0 Helpful

Questions of the users

About Malmaison Newcastle

Is there complimentary access to the sauna and relaxation room during my stay?

10 April 2024

Guests can enjoy complimentary access to the sauna and relaxation room. However, spa treatments are available for an additional charge.

Is there secure parking available nearby?

2 March 2024

Yes, secure parking can be found at Sandgate MSCP, just a short distance from the hotel.

Are pets permitted to stay in the hotel rooms?

15 July 2024

Pets are allowed in standard double rooms only, with a nightly fee of £20. Dogs must be at least 1 year old and cannot enter the bar or brasserie.

Can breakfast be enjoyed in the room?

22 February 2024

Continental breakfast can be served in the room, while a cooked breakfast is available only in the Brasserie.

Are takeaways allowed to be delivered to guests staying in suites?

8 May 2024

Yes, takeaways can be ordered to the hotel; just include your room number in the comments for delivery.

What options are available for meals in the Chez Mal Brasserie?

4 June 2024

Chez Mal Brasserie offers a mix of British and French-inspired dishes, with daily specials and a Prix Fixe menu for great value.

Is there any possibility of preparing a surprise room decoration for special occasions like birthdays or anniversaries?

26 August 2024

Unfortunately, room decorations cannot be arranged. However, guests can send items like balloons to the hotel, and staff will place them in the room for the arrival.

What amenities can guests access in the spa?

11 November 2024

Hotel guests have access to the spa facilities, but due to current government restrictions, only individuals with booked treatments can use the sauna at this time.

Are there any electric charging points available in your parking facilities?

5 January 2025

There are no electric charging points in the hotel car park, but the nearest electric charging station is located at the Quayside car park.

What time is the checkout process for guests?

19 December 2024

Checkout is required by 11:00 am on your departure day.