MALMAISON NEWCASTLE, Newcastle upon Tyne – A Smart Stay in the City
About the Hotel
Rooms & Suites
Malmaison Newcastle offers 122 rooms and suites, each with power showers, flat-screen TVs, and complimentary Wi-Fi. Options include Standard Rooms with queen beds, Club Deluxe rooms with king beds and chill-out areas, and Junior Suites with drench showers and baths. The Signature Suite features a super king bed, twin baths, and a walk-in shower, with views of the Millennium Bridge. All rooms include Nespresso machines, bathrobes, and 24-hour room service.
Dining Options
Chez Mal Brasserie serves British and French-inspired dishes, including buffalo chicken wings, fish finger wraps, and the Mal Burger. The Prix Fixe menu offers two courses for £20 or three for £25. Breakfast includes home-baked pastries, fresh juices, and hot rolls. Chez Mal Bar mixes classic and quirky cocktails, with craft beers and wines. Private dining rooms are available for events.
Leisure & Spa
The hotel's spa offers TEMPLESPA treatments, including prescription facials and deep tissue massages. Packages include use of the spa for up to two hours, with robes and slippers provided. The Club Deluxe rooms feature chill-out areas, and the Signature Suite includes a lounge with a plasma TV.
Location & Transport
The hotel is on the Quayside, a 5-minute walk from Manors train station and 20 minutes from Newcastle Central Station. Nearby landmarks include the Millennium Bridge, Baltic Centre for Contemporary Art, and Sage Gateshead. Parking is available at Sandgate MSCP for £10 per night (Monday-Thursday) or £6 (Friday-Sunday).
Services & Events
Meeting rooms accommodate up to 80 delegates, with LCD projectors, flipcharts, and high-speed Wi-Fi. Wedding packages include flexible spaces and catering options. Hen and stag packages feature cocktail masterclasses and spa treatments. The concierge can arrange tickets for the Theatre Royal or Utilita Arena, both within 1.5 km.
Choose the Room
Check Dates & Room Rates
Getting around
All Transportation Options at a Glance
Amenities
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Allergy-free rooms
- Lift
- Currency exchange
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
Guest Parking
- Electric kettle
Services
- Pet amenities available
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Welcome drink
Dining
- Restaurant
- Bar/ Lounge area
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's menu
Spa & Leisure
- Spa & wellness centre
- Back massage
- Head massage
- Full body massage
Room features
- Air conditioning
- Heating
- Sitting area
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Guest Ratings & Reviews
I had a mixed experience at this hotel. The rooms were clean and comfortable, offering a fantastic view of the Millenium Bridge, but I found the pricing a bit on the high side. The service was great, with friendly and attentive staff, although the noise from the nearby car park was a drawback. The location was convenient, close to the city and various restaurants, but service speed could be improved. Dining was enjoyable overall, with excellent service, but with some delays. Considering exploring other options next time.
My stay at the hotel was overall pleasant. The location was fantastic, offering stunning views of the Jubilee Bridge and the quayside. The room was cozy, but the lack of proper lighting and some dust accumulation made it less inviting. The service was top-notch, with friendly staff always ready to assist. However, the dining experience didn't meet expectations, with undercooked food and limited options. Despite some flaws, the hotel's prime location and excellent service made it a memorable stay.
The hotel offers a nice view of the Millennium Bridge, with spacious rooms that were a bit grubby, but still comfortable. The service was amazing, especially with the staff going above and beyond to send back a charger. The location is fabulous, perfect for a fun weekend in Newcastle, but the dining options were limited. Overall, a great stay with some small areas for improvement.
The hotel's location right next to the Millennium Bridge and overlooking the river and Sage building is a highlight. The rooms were lovely, clean, and spacious, although some felt a bit tired and claustrophobic for the price paid. Service was exceptional, with attentive staff going above and beyond, although some reported they were friendly yet inexperienced. Overall, a great central location with friendly service, but room for improvement in rooms and dining.
The hotel offers a well-proportioned, comfortable room equipped with essentials like a mini-bar, safe, and iron. However, the room configuration with the bathroom taking up half of the space can make it feel a bit cramped. The service is attentive and welcoming, with special arrangements available for occasions like a wedding anniversary. The location is superb, with stunning views, easy access to the river, and nearby attractions. Overall, a clean and comfortable stay with friendly staff and notable amenities.
I found the hotel to be very modern and well-equipped, and overall, the stay was pleasant. The room was nice, with friendly massage girls, but I did expect a bit more considering the price paid.
I had a fantastic stay at the hotel! The rooms were clean, spacious, and incredibly quiet, directly overlooking the Millenium Bridge. The service was top-notch, with friendly and attentive staff always ready to help. The location was perfect, close to the city center and By The River Brew Co for great craft beer sessions. The dining experience was good overall, although some cooked options were not as warm as expected. Overall, a great value for the money with wonderful amenities.
The hotel offers spacious and comfortable rooms at great value for money, although other hotels may offer better options. The staff is exceptionally friendly and attentive, going above and beyond to ensure a memorable stay. However, some dining options may be slightly overpriced and cleanliness can be improved in certain areas.
The hotel provided just what we needed for a couple's night out. The rooms were comfy and spacious, but quite dark due to dim lighting despite reporting the issue to reception multiple times. The service was amazing, with very polite and professional staff, though they missed placing a drinks list at the table. The location was excellent, overlooking the river tyne and Gateshead Millennium bridge, and ready to assist with any query for a night out in town. The dining experience was fabulous with incredibly helpful and friendly staff, though changing the breakfast day was not manageable. The hotel facilities were exceptional.
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